What are the delivery charges?
Delivery charges vary according to the size, weight of the product as well as shipping address. You will find the delivery charges at the checkout page.
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk.
How the delivery charge is calculated for multiple units and some products
The shipping charge is based on the weight of the product. For multiple products ordered from the same category the programme adds up the weight of all the units ordered and charges a single delivery fee. Thus, a customer who orders three items weighing 200gms, 250gms and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg. The customer is not charged for three different consignments weighing less than 500gms each. Thus the customer will pay a delivery fee of Rs 85 for ordering the three items as a single order instead of Rs 142 if he orders them separately. The weight of the product has been built in into the delivery charge of each product. This will automatically be added to the product cost at the payment stage.
Estimated delivery time depends on the following factors:
The destination to which you want the order shipped .
Are there any hidden costs (sales tax, octroi etc) on items sold by Datamation’s on Datamation?
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Datamation’s shipping policy
Why does the estimated delivery time vary for each product?
You have probably noticed varying estimated delivery times for product you are interested in. Delivery times are influenced by product availability, your shipping destination and the courier partner’s time-to-deliver in your location. Please enter your default pin code on the product page (you don’t have to enter it every single time) to know more accurate delivery times on the product page itself. Please be informed that we try to ship and get our products reach you in 5-7 days. However in certain cases, the delivery timeline may extend subjected to various logistics and operational issues. Please be assured that you will be notified regarding any delivery delay through phone calls.
Datamation does not/cannot ship to my area. Why?
Please enter your pincode on the product page (you don’t have to enter it every single time) to know whether the product can be delivered to your location.If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return. Return is only possible if the product is original condition without any tampering of the product. Wherever possible Datamation Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Datamation you can return the item through a third-party courier service. Return fees are borne by the customer
Does Datamation deliver outside Northeast ?
Yes, we do. Datamation ships products PAN INDIA. However, in certain cases we don’t offer COD in regions outside Assam.